General Questions
What is Rydezilla Dashboard?
Rydezilla Dashboard is a comprehensive car rental management software solution designed to streamline operations, automate tasks, and empower exceptional customer service. Plus, it automatically creates your online store, boosting your business.
Who can benefit?
Rydezilla Dashboard is perfect for car rental businesses of all sizes, whether they are small-to-medium office or huge corporate rental companies. We are helping local independent operators and regional multi-branch chains thrive.
Is Rydezilla Dashboard easy to use?
Absolutely! Rydezilla Dashboard features a user-friendly interface making it easy to learn, and intuitive design facilitating ease-of-use for car rental business owners and employees. No matter your team’s technical experience level, everyone can easily use the platform and manage daily operations with confidence.
How can Rydezilla Dashboard help you?
Rydezilla Dashboard offers a one-stop-shop solution for all aspects of car rental management including fleet, contracts, bookings, rentals, payments, accounting, global customer reach, and customer management through an easy-to-use online platform.
What are our core features?
- Automated contracts & invoices (online & walk-in)
- Effortless rental management (add, amend, cancel, replace)
- Real-time accounting (income, expenses, categorization)
- Flexible reporting (bank, category, customer, date range)
- Fleet management (acquisition, maintenance, tracking)
and much more …
How can I get demo?
Contact us and schedule a free demonstration call where a Rydezilla solution consultant will show what the platform can offer & pitch Rydezilla for your use cases and answering your questions.
How do I signup?
Simply click the “Get Started” button and fill out a quick form to activate your free 1-month trial. Here’s what you can expect:
- Instant Access: Gain immediate access to Rydezilla Dashboard to explore its features and experience the benefits firsthand.
- Expert Guidance: Our experts will reach out to you shortly. They’ll be happy to discuss your needs, answer your questions, and help you set up your business within Rydezilla Dashboard during your free trial.
- Comprehensive Training: Your team will receive comprehensive training to ensure they’re comfortable navigating the platform and maximizing its potential.
Where is Rydezilla based?
Rydezilla was founded in 2017 in the United Arab Emirates and is also registered in Delaware, USA.
Rydezilla ® is a registered trademark.
Features and Functionality
Does Rydezilla Dashboard offer a Mobile App?
Yes! Rydezilla Dashboard includes a mobile app for conducting car inspections with detailed damage reports, photos, and automatic contract linking.
Our Dealer App also streamlines pickups and deliveries, captures ID and license photos, and tracks fuel levels and mileage – all in one convenient mobile solution.
Can I manage multiple branches with Rydezilla Dashboard?
Yes! Rydezilla Dashboard allows you to manage and control operations across all your locations and branches from a central hub. Plus, assign granular user permissions to ensure each branch has the access it needs, fostering security and efficiency.
Can I add multiple users for different roles?
Yes! Rydezilla supports user management with role-based access control. You can create user accounts and assign specific permissions based on their role (e.g., Admin, Power User, Operations, Customer service, Accounting, and others) to ensure data security and control access.
What types of reports can I generate?
Rydezilla Dashboard equips you with a comprehensive suite of reports covering a wide range of areas, including:
- Financial Performance: Analyze income reports, expense reports, and account balances to gain a clear understanding of your financial health.
- Operational Efficiency: Track per car performance, user activity, and transaction types to identify areas for improvement and streamline your operations.
- Detailed Breakdowns: Drill down into specific categories with category breakdowns for deeper insights.
- Customization: Enjoy the flexibility to generate reports for specific time ranges, allowing you to analyze trends and performance over time.
Does Rydezilla Dashboard integrate with existing accounting software?
While Rydezilla Dashboard offers a robust accounting system, we also explore potential integrations with popular accounting software upon request and technical evaluation..
Rental and Fleet Management
Can I set a car as unavailable?
Yes, Rydezilla offers vehicle availability management. You can mark a car as unavailable for rentals and assign it for personal or non-revenue use when needed.
What options do I have if a customer's booked car is unavailable?
Rydezilla Dashboard offers flexibility when a booked car becomes unavailable:
Upgrades: You can assign a similar or higher category car to the customer. Rydezilla allows you to waive any additional charges associated with the upgrade at your discretion. This can be a gesture of goodwill or a way to accommodate specific customer needs.
Downgrades: If a higher category car is unavailable, you can offer the customer a car from a lower category. Rydezilla streamlines the process of issuing a refund for the price difference directly through the system. This ensures fair pricing for the customer.
Can I cancel an online rental?
Yes, Rydezilla allows you to cancel online rentals with appropriate controls. You can define cancellation policies and manage the cancellation process within the system.
What is the difference between a completed rental and a closed contract?
A completed rental signifies that the rental period has ended and the vehicle has been returned. A closed contract finalizes the rental agreement after any outstanding charges (damages, late fees) are settled and the security deposit is processed.
Security and Support
How does Rydezilla ensure data security?
Rydezilla Dashboard takes data security very seriously. We employ industry-standard security measures to protect your data, including encryption and access controls.
Rydezilla follows international standards including the General Data Protection Regulation (GDPR), a European Union regulation on information privacy in the European Union and the European Economic Area.
Do we offer training materials for Rydezilla Dashboard?
Absolutely! We provide a wealth of learning video tutorials materials to empower you. Our library of video tutorials offers step-by-step guidance on all Dashboard features and functionalities. Learn at your own pace and revisit specific topics as needed.
What kind of customer support do you offer?
We offer comprehensive customer support through email, phone, and live chat. Our dedicated support team is available to assist you with any questions or issues you may encounter.
Can I customize Rydezilla Dashboard to fit my specific needs?
While we offer a wide range of features, customization options may be available upon request. Please contact our sales team for more information.
Accounting & Payments
Who collects the online rental amount?
Rydezilla offers flexible payment options. You can choose to:
- Collect payments directly: Manage online payments yourself using your preferred processor.
- Authorize Rydezilla to collect: Enable Rydezilla to collect payments on your behalf using credit cards, debit cards, Apple Pay, Google Pay, and PayPal.
Who collects the online rental amount from the customers?
If you don’t intend on using Rydezilla’s integrated payment gateway, you would be responsible for collecting the online rental amount directly from your customers. Rydezilla Dashboard system will still manage the booking and generating invoices, contracts for these rentals.
Can I define my own accounting categories and items?
Yes! Rydezilla offers a flexible accounting system. You can easily add and edit income and expense categories and items to perfectly match your specific business needs. This ensures accurate financial tracking and clear reporting.
Can I select different payment methods?
Yes, Rydezilla provides flexibility in payment methods. You can configure options like credit card, debit card, or cash payments to cater to your customers’ preferences and streamline your collection process.
Can I add multiple bank accounts and cash accounts in the system?
Absolutely! Rydezilla allows you to manage multiple bank and cash accounts. Track income and expenses across all your accounts for a comprehensive financial overview.
Can I distribute payments between cash and card?
Yes, Rydezilla allows you to split payments between cash and card for a rental. This caters to scenarios where a customer might pay a portion upfront and the remaining balance upon return.
Subscription and Pricing
What are Rydezilla's pricing plans?
We offer various subscription plans to suit the needs of businesses of all sizes. Please visit our pricing page for detailed information.
What payment methods do you accept?
We accept all major credit cards and secure online payment methods.
Do you offer a free trials?
Yes! We offer a free trial period to allow you to experience the full capabilities of Rydezilla Dashboard before committing.